Thank you for visiting xtjfe.shop—we’re excited to connect with you! Whether you have a question about your order, need help finding the right product, or want to explore partnership opportunities, our team is always happy to assist.

Your experience matters to us, and we strive to respond quickly, clearly, and professionally.

General Inquiries & Customer Support

For questions about products, orders, returns, or general assistance, please contact our customer service team:

Email: contact@xtjfe.shop

Customer Service Hours:
Monday to Friday – 9:00 AM to 6:00 PM (your local time)
We aim to respond within 24–48 business hours.

To help us serve you faster, please include:

  • Your full name
  • Your order number (if applicable)
  • A brief description of your inquiry

Order Support

If you’ve recently made a purchase, we understand you may have questions. Here’s how we can help:

  • Track your order – We’ll provide an estimated delivery timeline and tracking link.
  • Modify an order – If your order hasn’t shipped yet, we may be able to help with changes.
  • Report an issue – Received a damaged item or the wrong product? Let us make it right.
  • Return requests – We’ll guide you through our return process if eligible.

For complete policies, please refer to our Refund Policy and Shipping & Delivery pages.

Business & Partnership Inquiries

We welcome collaboration with brands, content creators, influencers, suppliers, and service providers. If you’d like to discuss a potential partnership, marketing collaboration, affiliate opportunity, or wholesale inquiry, please get in touch:

Business Email: contact@xtjfe.shop

Include the following:

  • Your full name and company (if applicable)
  • A brief description of your proposal or service
  • Website or portfolio link
  • Preferred method and time of contact

Feedback & Suggestions

Your feedback helps us improve. If you’ve had a great experience—or even if something didn’t go as expected—we want to hear from you. We’re committed to continuous improvement and appreciate every comment and suggestion.

Thank You for Reaching Out

At xtjfe.shop, we’re building more than a store—we’re building a community. Whether you’re a new visitor, a loyal customer, or a future collaborator, we appreciate your time and trust.

We look forward to hearing from you!